Privacy Policy
Privacy Policy — LaroAI
Last updated: October 5, 2026
This Privacy Policy describes how LaroAI ("we", "our", or "the app") collects, uses, and protects your information when you use our AI language learning application.
By creating an account or using LaroAI, you agree to this policy.
1. Who We Are
LaroAI is an AI-powered language learning service operated by [YOUR COMPANY NAME / YOUR FULL NAME], reachable at:
- Email: [privacy@larooai.com]
- Website: https://larooai.com
- Address: [YOUR ADDRESS, CITY, COUNTRY]
2. Information We Collect
2.1 Information you give us directly
| Data | Why we collect it |
|---|---|
| Phone number | Account registration, login, and SMS verification |
| Password (hashed) | Securing your account |
| Name | Personalizing your learning experience |
| Age | Age-appropriate content and service eligibility |
| Sex / gender (optional) | Personalization of the AI tutor experience |
| Profile avatar (optional) | Your profile picture |
| Referral code / referred-by | Referral program |
| Voice recordings & conversations | Core service: spoken practice with the AI tutor |
| Text chat content | Core service: lesson interactions |
| Support communications | Responding to your requests |
Voice recordings and conversation content are the heart of the service. They are processed in real time by our AI provider to generate tutor responses, and stored so you can resume lessons and review progress.
2.2 Information collected automatically
- Device type and operating system version
- App version and crash logs (for stability)
- Network connection quality (used to adapt audio streaming)
- Approximate usage statistics (session length, features used)
- Firebase installation ID (for push notifications)
2.3 Information from third parties
- SMS verification codes — sent via our SMS provider to verify your phone number at registration/login.
3. How We Use Your Information
- To provide the AI tutoring service (sending your voice/text to the AI engine and returning responses)
- To create and secure your account
- To personalize lessons to your level, age, and language
- To send transactional messages (verification codes, account notices)
- To improve the app (crash fixes, feature improvements)
- To prevent abuse and fraud
We do not sell your personal information. We do not serve third-party advertisements.
4. Third-Party Services We Use
Your data is processed by the following providers, each under their own privacy terms:
| Provider | Purpose | Data shared |
|---|---|---|
| Google (Gemini API) | AI tutor conversations | Voice audio, conversation text, system instructions |
| Neon (database) | Secure cloud data storage | Account data, conversation records |
| Google Firebase | Push notifications, app analytics | Device token, installation ID |
| Brevo | Transactional email | Email address (if provided), notices |
| FastSMS | SMS verification codes | Phone number |
| Cloudflare | Bot protection (Turnstile) | Technical interaction data |
We never share your data with these providers beyond what is needed to operate the service, and we never sell data to data brokers.
5. Data Retention
- Account & profile data: kept while your account is active
- Voice conversations & lessons: kept while your account is active, so you can resume lessons and track progress; you may request deletion at any time
- Logs & crash reports: up to 90 days
- SMS/verification records: up to 12 months for security auditing
When you delete your account, your personal data and conversation history are deleted from our active systems within 30 days, except where a longer period is required by law.
6. Your Rights
You may, at any time:
- Access the personal data we hold about you
- Correct inaccurate profile information (in-app, or by contacting us)
- Delete your account and associated data — contact us or use the in-app delete option
- Export your data — contact us for a copy
- Withdraw consent for optional data (e.g., avatar, personalization) — contact us
Requests: [privacy@larooai.com]. We respond within 30 days.
7. Children's Privacy
LaroAI is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has created an account, contact us and we will delete the account and its data promptly.
8. Security
We protect your information using:
- Password hashing (bcrypt-class algorithms)
- Encrypted connections everywhere (TLS/SSL in transit, including database connections)
- Server access restricted to authorized administrators
- API keys and credentials stored on secured servers, never in the app code
No method of transmission or storage is 100% secure, but we work to protect your data and review our practices regularly.
9. International Data Transfers
Your data is stored and processed in the United States (via Neon and Google Cloud). By using the app, you consent to this transfer. We apply appropriate safeguards (encrypted transport, contractual protections with providers).
10. Changes to This Policy
We may update this policy from time to time. We will notify you of material changes via the app, Telegram message, or email before they take effect. The "Last updated" date at the top shows the current version.
11. Contact Us
Questions, concerns, or requests about your privacy:
- Email: [privacy@larooai.com]
- Website: https://larooai.com
This policy is provided as a template for LaroAI. Replace bracketed placeholders ([...]) with your real details and have a qualified professional review it before publishing, especially for compliance with laws applicable in your country of operation.